Added on: 8th Nov 2013
When I overheard one of my cashiers tell a customer,
"We haven’t had it for a while, and I doubt we’ll be getting it soon,
" I quickly assured the customer that we would have
whatever it was she wanted by next week.
After she left,
I read the cashier the riot act.
"Never tell the customer that we’re out of anything.
Tell them we’ll have it next week,"
I instructed her.
"Now, what did she want?"